Privacy Policy

1) Who we are

This site is operated by Velocity Web Enterprises LLC d/b/a Check Disability (“Check Disability,” “we,” “us,” or “our”). We are a privately owned information and referral service and are not affiliated with or endorsed by the Social Security Administration (SSA) or any government agency.

2) Scope

This Privacy Policy applies to our websites, forms, and services that link to it (collectively, the “Services”). It does not cover third-party websites or services, including those of our participating advocates/attorneys (“Partners”). Their practices are governed by their own privacy policies.

3) Information we collect

Information you provide (examples):

• Contact details (name, phone, email, ZIP code, best time to reach you)
• Questionnaire responses (age range, work status, duration of condition, medical condition categories, prior applications)
• Consent preferences (calls/texts/emails), communications with us (including call recordings where permitted by law)

Sensitive information you may provide (optional & limited to what you submit):

• Self-reported health or disability-related information used to help assess potential eligibility and to facilitate a referral at your request.

Information we collect automatically (via cookies, pixels, or similar):

• Device & usage data (browser type, pages viewed, time on page, referring/exit pages)
• Approximate location (derived from IP address)
• Ad/attribution data (e.g., UTM parameters, GCLID)

Information from partners & vendors (where applicable):

• Lead distribution platforms, call/SMS providers, analytics providers, advertising networks may provide metrics, status updates, or campaign performance data.

4) Sources of information

• Directly from you when you use the Services or communicate with us.
• Automatically via cookies and similar tools.
• Service providers who perform services on our behalf (e.g., hosting, analytics, call/SMS, lead management).
• Partners who inform us about referral outcomes or communications, as allowed.

5) How we use information

• Provide the Services, including generating an informational eligibility signal and facilitating referrals at your request.
• Communicate with you (phone, text, email) with your consent, including reminders and follow-ups. Consent is not a condition of purchase; message/data rates may apply.
• Operate, secure, troubleshoot, and improve the Services; develop new features.
• Measure and attribute marketing performance; detect, prevent, and respond to fraud or misuse.
• Comply with legal obligations and enforce our Terms of Service.

6) How we share information

• With Partners (with your consent): If you request a consultation, we may share your contact details and relevant questionnaire responses with participating disability advocates/attorneys so they can contact you.
• With service providers: Vendors who host our site, route calls/SMS, provide analytics/advertising, store data, or help deliver the Services (bound by contract to use your data only for us).
• Business transfers: In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as permitted by law.
• Legal compliance and protection: When required by law or to protect rights, safety, and the integrity of the Services.

We do not sell medical records. Some states define “sale” or “share” broadly to include certain advertising/analytics uses. See State notices for opt-out options.

7) Advertising, analytics & cookies

We (and third parties) use cookies, pixels, and similar technologies to operate the site, measure performance, and, where allowed, improve or personalize ads.

Cookie categories

• Strictly necessary (security, forms, basic functionality)
• Performance/analytics (traffic and usage metrics)
• Advertising (attribution and interest-based advertising, where applicable)

Your controls

• Browser settings to block/clear cookies.
• Platform-level ad settings (Google, Facebook, etc.).
• State law opt-outs where available: see State notices and our Do Not Sell or Share My Personal Information page.

Do Not Track: We do not currently respond to browser “DNT” signals.

8) Data retention

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. If you request deletion, we will also direct applicable service providers and (where feasible) Partners to delete your information as required by law.

9) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10) Your choices & rights

• Marketing emails: Use the unsubscribe link in any email.
• Text messages: Reply STOP to opt out; HELP for help. Message/data rates may apply.
• Calls: Ask our agent to update your contact preferences during any call.
• Access/Deletion/Correction: You may request access to, deletion of, or correction of your personal information by contacting us (see Contact us). We will verify your request and respond as required by law.
• Ad/analytics preferences: Adjust browser or platform settings and see State notices.

11) State notices (U.S.)

Depending on where you live, you may have additional rights:

• California (CCPA/CPRA): Right to know/access, correct, delete, and to opt out of sale or sharing of personal information (as defined by California law); right to limit use/disclosure of sensitive personal information; and non-discrimination. To exercise rights or an opt-out, use our webform at /privacy-requests or our Do Not Sell or Share page, email privacy@checkdisability.example, or call (833) 732-3623.
• Colorado, Connecticut, Utah, Virginia, and others: Similar rights to access, delete, correct, and opt out of targeted advertising, sale, or profiling. Use the same methods above.
• Nevada: Residents may opt out of the sale of covered information by emailing privacy@checkdisability.example.

Sensitive information: We only collect limited health-related details that you provide to help assess potential eligibility and facilitate referrals with your consent. We do not use sensitive data for inferential marketing.

12) EU/UK GDPR

If GDPR applies, our legal bases include: consent (e.g., for sharing with Partners, certain marketing), legitimate interests (e.g., site operation, fraud prevention, basic analytics), contract (to provide requested Services), and legal obligations.

EU/UK residents may have rights to access, rectify, erase, restrict or object to processing, portability, and lodge a complaint with a supervisory authority. To exercise rights, contact us (see below). If we rely on consent, you may withdraw it at any time.

If required, our EU/UK representative or Data Protection Officer contact details will be provided upon request at privacy@checkdisability.example.

13) Children’s privacy

The Services are intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

14) International data transfers

We may store and process information in the United States and other countries. Where required, we use appropriate safeguards (e.g., standard contractual clauses) for cross-border transfers.

15) Changes to this policy

We may update this Privacy Policy periodically. We will post the updated policy with a new effective date. Your continued use of the Services after changes become effective means you accept the updated policy.

16) Contact us

If you have questions, requests, or complaints about this Privacy Policy or our data practices, contact:

Velocity Web Enterprises LLC
Attn: Privacy
5830 East 2nd St. STE 96674
Casper, WY 82609
Email: info@checkdisability.com
Phone: (833) 732-3623

For SMS: Reply STOP to opt out; HELP for help. Message & data rates may apply.